Privacy Policy

Last updated: January 2026

GoldenCrunch ChinChin LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1Information We Collect

Personal identification information (name, email address, phone number)
Order details and preferences submitted through our contact forms
Device and browser information collected automatically through cookies
Usage data including pages visited, time spent, and interaction patterns
Location data (city-level) for delivery and service area purposes

2How We Use Your Information

To process and fulfill your orders and inquiries
To communicate with you about your orders, promotions, and updates
To improve our website, products, and customer experience
To personalize your experience and deliver relevant content
To send periodic emails regarding your order or other products and services
To comply with legal obligations and protect our rights

3Data Retention

Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy
Contact form submissions are retained for up to 24 months
Cookie data is retained according to individual cookie expiration periods
You may request deletion of your data at any time by contacting us

4Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties
This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential
We may share aggregated, non-personally identifiable information with partners for analytics purposes
We may release information when release is appropriate to comply with the law or protect our or others' rights, property, or safety

5Data Security

We implement a variety of security measures to maintain the safety of your personal information
All data transmission is encrypted using SSL/TLS technology
Access to personal data is restricted to authorized personnel only
We regularly review and update our security practices to address emerging threats
Despite our efforts, no method of transmission over the Internet is 100% secure

6Your Rights

Right to access: You may request a copy of the personal data we hold about you
Right to rectification: You may request correction of inaccurate personal data
Right to erasure: You may request deletion of your personal data
Right to restrict processing: You may request that we limit how we use your data
Right to data portability: You may request your data in a machine-readable format
Right to object: You may object to processing of your personal data for marketing purposes

7Cookies

Our website uses cookies to enhance your browsing experience
You can choose to disable cookies through your browser settings
Essential cookies are required for the website to function properly
Analytics cookies help us understand how visitors interact with our site
Advertising cookies may be used to deliver relevant advertisements

8Children's Privacy

Our website is not intended for children under the age of 13
We do not knowingly collect personal information from children under 13
If we become aware of data collected from a child under 13, we will delete it promptly

9Changes to This Policy

We reserve the right to update this privacy policy at any time
Changes will be posted on this page with an updated revision date
Continued use of the site after changes constitutes acceptance of the updated policy

10Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: hello@goldencrunch.ca
Phone: (403) 555-0123
Location: Calgary, Alberta, Canada